Privacy policy

Last updated: May 2, 2026

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website, use our services, make a purchase, or otherwise communicate with us (collectively, the "Services"). By using our Services, you agree to the practices described below.

1. Information We Collect

Information you provide directly:

•       Contact details: name, email, phone, billing and shipping address

•       Order information: products purchased, payment confirmation, order history

•       Account information: username, password, account preferences

•       Customer support: information you share when contacting us

Information collected automatically:

•       Device and browser data: IP address, browser type, operating system

•       Usage data: pages viewed, time spent, referring URLs, clicks

•       Cookies and similar technologies (see Cookie section below)

Information from third parties:

•       Payment processors (such as Shopify Payments, PayPal, Stripe)

•       Shipping carriers for delivery tracking

•       Marketing platforms and analytics providers

2. How We Use Your Information

•       Process and fulfill your orders, including payment and shipping

•       Create and manage your account

•       Provide customer support and respond to inquiries

•       Send transactional communications (order confirmations, shipping updates)

•       Send marketing communications (with your consent where required)

•       Detect and prevent fraud, abuse, and security incidents

•       Comply with legal obligations and enforce our terms

•       Improve our products, services, and website

3. Sharing of Personal Information

We share personal information with the following categories of third parties:

•       Service providers: Shopify (e-commerce platform), payment processors, shipping carriers, email and SMS providers, analytics and marketing tools

•       Legal authorities: when required by law, subpoena, or to protect our rights

•       Business transfers: in connection with a merger, sale, or acquisition

We do not sell your personal information for monetary consideration.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, analyze usage, and deliver personalized content. You can control cookies through your browser settings. Disabling cookies may affect website functionality.

5. Your Rights

If you are in the European Economic Area (EEA), United Kingdom, or Switzerland (GDPR):

•       Access, correct, or delete your personal information

•       Object to or restrict processing

•       Data portability

•       Withdraw consent at any time

•       Lodge a complaint with your local data protection authority

If you are a California resident (CCPA/CPRA):

•       Right to know what personal information we collect, use, and share

•       Right to delete personal information

•       Right to correct inaccurate information

•       Right to opt out of the sale or sharing of personal information

•       Right to non-discrimination for exercising your rights

To exercise any rights, contact us through the contact information available on our website. We will respond within the timeframe required by applicable law.

6. Data Retention

We retain your personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for 7 years for tax and accounting purposes.

7. International Data Transfers

Your information may be processed in countries other than your country of residence, where data protection laws may differ. We use appropriate safeguards (such as Standard Contractual Clauses) when transferring data internationally.

8. Children's Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us through the channels available on our website.

9. Security

We implement reasonable technical and organizational measures to protect your personal information. However, no system is 100% secure. You are responsible for keeping your account credentials confidential.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

For questions about this Privacy Policy or our privacy practices, please use the contact information displayed in the footer of our website.